HML Verlag (Logo)

Terms and Conditions

All prices in the catalogue are inclusive of VAT. Prices refer to the items described and do not include accessories, ancillary services or decoration. Photographs of items are for illustrative purposes only and are not binding. This catalogue is for information only. It is not an offer in the legal sense, but an invitation to make an offer.

A confirmation of receipt will be sent by email immediately after the order has been sent, but this does not constitute acceptance of the offer to purchase. We reserve the right to accept or decline the order. Acceptance of the order, and therefore conclusion of the contract, will only be made by our express written confirmation or by delivery of the goods. We reserve the right to withdraw from the contract in the event of errors or database errors in the shop.

The base currency is the euro!

Our shipping costs depend on the selected carrier and the destination country.

The items available for order in the shop are in stock unless otherwise stated. Our standard delivery time for goods in stock is one to five working days (within Germany), but always as soon as possible. If we ask for a deposit or advance payment, delivery times may be delayed.

If an item is not available, we will inform you on the invoice and you will receive an email notification. Our delivery is subject to timely and correct delivery to ourselves. Compensation for late delivery is excluded, except in cases of gross negligence on our part.

Payment for the goods is made in advance by bank transfer, PayPal or credit card.

The goods remain our property until full payment has been made. The terms of the contract are subject exclusively to German law.

You should notify us in writing of any obvious defects within one week of receipt of the goods. If the defect is justified, we will repair or replace the goods within a period of at least four weeks. If the replacement or repair also fails, you may request a reduction in the price or cancel the order. Further claims are excluded.

Exchange: If we make a mistake, we will pay for your return postage. In the event of an exchange as a gesture of goodwill, we will only pay our own shipping costs. This means Please return items only by prior arrangement and by the cheapest method. Please stamp the package you are returning!

We accept no liability for damage to persons or property caused by improper use of our products.

We take back used and empty sales packaging for our products free of charge, unless it bears the Green Dot or is connected to another recycling system, and ensure that it is recycled or disposed of. If in doubt, please contact us for further details.

Imprint

HML, owner Dr Detlef Moller
Neukirchstraße 18
28215 Bremen
Bremen, Germany
Phone +49 421 371430
Fax +49 421 374953
Website: https://www.mikegorden.de
e-mail: MikeGorden@t-online.de
VAT ID No. DE 168 160 831
Creditor ID No. DE47HML00000626325
Member of the Bremen Chamber of Commerce

EU dispute resolution

At http://ec.europa.eu/consumers/odr/ you will find a platform for online dispute resolution provided by the European Commission.

AGB – Right of cancellation

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.

To exercise your right of cancellation, you must contact us at

HML, owner Detlef Moller
Neukirchstr. 18
28215 Bremen
Bremen, Germany
Phone +49 421 3762555
Fax +49 421 374953
e-mail MikeGorden@t-online.de

by means of a clear statement (e.g. a telephone call, a letter sent by post, fax or e-mail) of your decision to cancel this contract. You can use the attached sample cancellation form (available here), but this is not mandatory; if you make use of this option, we will send you a confirmation of receipt of such a cancellation without delay (e.g. by e-mail). To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period expires.

Consequences of cancellation

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.

For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.

We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.

You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the cancellation of this contract. The deadline is met if you dispatch the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

You will only be liable for any loss in value of the goods if this is due to handling of the goods that is not necessary for checking their condition, quality and functionality.

There is no right of withdrawal for contracts for the supply of goods which are not prefabricated and the production of which depends on the individual choice or determination of the consumer or which are clearly tailored to the personal needs of the consumer, e.g. signed books.

End of the cancellation policy